1. Original Payment Method:
- If you paid for your order using a credit/debit card, PayPal, or another electronic payment method, your refund will be credited back to the same payment method.
- Please allow 3-5 business days for the refund to appear in your account, depending on your bank or payment provider.
2. Credit to TrendyBuy Account:
- In some cases, we may offer to credit the refund amount to your TrendyBuy account for future purchases.
- This credit will be available immediately and can be used towards your next order on our website.
3. Cash on Delivery (COD):
- If you paid for your order using the Cash on Delivery (COD) option, we will issue a credit to your TrendyBuy account for the refunded amount.
- You can use this credit towards future purchases on our website.
4. Store Credit:
- In certain cases, we may issue a store credit instead of a refund, which can be used for future purchases on our website.
5. Return Shipping Costs:
- If the return is due to our error (e.g., wrong item shipped, item arrived damaged), we will cover the return shipping costs.
- If the return is not due to our error (e.g., change of mind), the return shipping costs will be at your expense.
Note: Refunds are processed once we have received and inspected the returned item(s). If you have any questions about your refund or its status, please contact our customer support team for assistance.
We strive to make the refund process as smooth and convenient as possible for our customers. Thank you for shopping with TrendyBuy!