Security Overview

Last Revised: 26 April 2024

We take the security of our customers’ information and transactions seriously. Below is an overview of the security measures we have in place to ensure a safe and secure shopping experience:

1. Secure Payment Facilities:

  • We provide secure online payment facilities for all transactions.
  • All payment transactions are encrypted using appropriate encryption technology to protect your financial information.

2. Payment Methods:

  • We offer various payment methods, including debit card, credit card, direct bank deposit, electronic funds transfer, Instant EFT, and others, depending on availability and eligibility.
  • Each payment method undergoes authorization and verification processes to ensure validity and security.

3. Secure Checkout:

  • When you select a payment method, you will be directed to a secure site to complete your purchase.
  • We use industry-standard security protocols during the checkout process to safeguard your personal and financial information.

4. Delivery Methods:

  • We offer courier and self-collection methods for delivering goods to customers.
  • Our delivery processes are designed to ensure the safe and timely delivery of your orders.

5. Delivery Period:

  • We commit to delivering goods within a reasonable timeframe, typically no later than 30 days from receipt of payment.
  • If there are any delays in delivery, we will notify you promptly and provide options, including the option to cancel your order and receive a refund.

6. Error Handling:

  • We take all reasonable efforts to accurately reflect product descriptions, availability, prices, and delivery charges on our website.
  • In the event of any errors, we will not be liable for losses, but we may refund any overpaid amounts or provide alternative solutions as outlined in our Returns Policy.

7. Third Party Sellers:

  • We allow third-party sellers to list and sell their goods on our platform, with certain terms and conditions applicable to purchases from these sellers.
  • We rely on inventory information provided by third-party sellers but take no liability for inaccuracies.

8. Daily Deals and Discounts:

  • We may offer discounted goods through Daily Deals, Bundle Deals, and other temporary promotions, subject to specific terms and conditions.
  • These deals are subject to availability, and prices may change without notice.

9. Security Awareness:

  • We encourage users to maintain security awareness by protecting their login credentials, reporting any unauthorized access, and avoiding actions that may compromise security.

10. Compliance:

  • Our security practices comply with relevant legal and regulatory requirements, including data protection and consumer rights laws.

11. Help and Support:

  • Our Help Centre provides detailed information on payment options, delivery, returns, and other relevant topics.
  • If you have any security concerns or questions, you can contact our customer care team for assistance.

At TrendyBuy.Store, we are committed to providing a secure online shopping environment for our customers. We continuously review and update our security measures to address emerging threats and protect your privacy and sensitive information.

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