Money Back Policy

Last Revised: 26 April 2024

What is the Refund Policy?

At TrendyBuy.Store, we want you to shop with confidence. Our Money Back Policy ensures that you can return eligible products and receive a refund under certain conditions. Please read the following policy carefully to understand your rights and obligations:

1. Eligibility

1.1. To be eligible for a refund under our Money Back Policy, the following conditions must be met:

  • The product must be eligible for return according to our Returns Policy.
  • The return request must be made within the specified return period, as outlined in our Returns Policy.
  • The product must be in its original condition with all accessories, packaging, and tags intact.
  • The product must not be excluded from our Money Back Policy, as outlined in section 1.3 below.

1.2. Products that do not meet these eligibility criteria may not be eligible for a refund or may be subject to restocking fees.

1.3. The following products are excluded from our Money Back Policy:

  • Products purchased as part of a non-returnable promotion, sale, or clearance event.
  • Products marked as non-returnable or final sale.
  • Personalized or customized products.
  • Perishable goods, including food items and flowers.
  • Products that have been used, damaged, or altered after delivery.

2. Refund Process

2.1. If your returned product meets the eligibility criteria, we will initiate the refund process.

2.2. Refunds will be issued using the same payment method used for the original purchase. If the original payment method is not available, refunds may be issued via store credit or an alternative method.

2.3. Refunds will typically be processed within few business days of receiving the returned product. Please note that it may take additional time for the refund to appear in your account depending on your bank or payment provider.

3. Shipping Costs

3.1. Shipping costs associated with the original purchase are non-refundable unless the return is due to an error on our part or a defective product.

3.2. If you receive a refund, the cost of return shipping may be deducted from your refund amount unless otherwise stated in our Returns Policy.

4. Contact Information

4.1. If you have any questions or concerns about our Money Back Policy, please contact our customer care team at:

5. Amendments

5.1. TrendyBuy reserves the right to amend or update this Money Back Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

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